I am an Avis preferred customer and I have had the most positive experience with the Clayton location. The staff is wonderful. Quick friendly service, clean cars. I recommend all of my friends and family there.
Oh another quick item, twice when returning vehicles they leave the store during hours with no one there with a sign for the phone number that rings that store. So you never have a clue when they will be back. I've waited up to 20 mins.
They threaten me over dog hair with a $250 charge while the last three rental smells of smoke and other drugs. I've had left tablets, food, drinks, and other obscure items left after their "cleaning".
Great place to deal with
Brenda was very unfriendly when we talked to her & asked why we have to pay for things we didn't need... never ever avis or budget
Welcome to incompetence. Brenda = excuses and poor customer service. She talks nice to you, but never wants to really help you. Instead of attempting to help, she'll blame everything else on... AVIS corp, other people, or some circumstance rather ask what can I do to make it better? She mentioned she was an owner and was suppose after I told her I was leaving AVIS she never asked what it would take to stay. I rent twice a month here. So if you're just coming here once, you may have a shot at good service if nothing goes wrong.
Try Harder? I think not.
Worst car rental company location you would ever be. Force sold my traveling friends with bunch of unnecessary insurance and services, which was already paid and included in their hire voucher. You can't just take advantage of their lingual ability to smash their bills to benefit your own. Worst of the worst. We have many other options who practice better and honest business. AVOID at ALL COST if you don't want to see your bills including 59.99/day services for 20/day vehicle.
No Information about additional costs for an additional driver (we asked before !!). In the end we paied 25% more than agreed. We are very angry about that!
Avis Car Rental is a US Car Rental based in Clayton, Illinois. Avis Car Rental is located at 215 N Meramec Ave, Clayton, MO 63105, USA.
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